We understand that installing a chandelier—especially larger or more intricate designs—can feel overwhelming. That’s why we provide tailored, step-by-step installation support to every customer. After your purchase, you’ll receive a detailed digital installation manual (with clear diagrams and tool lists) specific to your chandelier model, plus access to a library of short tutorial videos that walk you through key steps (like securing the ceiling mount, adjusting chain length, and wiring safely).
If you hit a snag, our team of certified lighting installers is available for 1:1 virtual consultations—you can share photos or videos of your space, and they’ll offer personalized tips to ensure proper installation.
We offer fast, insured shipping to 45+ countries. Every chandelier is securely packaged to avoid damage, with real-time tracking for you to monitor delivery progress.
Not satisfied with your purchase? Enjoy a 30-day return window for unused chandeliers. We handle return shipping logistics to make the process easy for you.
Our team is available 7 days a week via email and chat. Get quick answers to questions about installation, specs, or orders—whenever you need help.
All chandeliers come with a 2-year warranty. It covers manufacturing defects, so you can trust your purchase is protected long-term.