We offer shipping to 45+ countries worldwide, including the US, Canada, UK, EU nations, Australia, and Japan. Check the checkout page for your country’s availability.
Standard shipping takes 5-10 business days; expedited shipping takes 2-4 business days. Delivery times may vary by destination.
Yes. Unused chandeliers can be returned within 30 days of delivery. We cover return shipping for qualifying orders.
No, bulbs are not included. Each product page lists compatible bulb types (e.g., E26, E12) and wattage limits for easy purchasing.
No, the warranty covers manufacturing defects only. Accidental damage (e.g., drops, scratches) is not included.
After shipping, we’ll send a tracking number to your email. Use it on our “Track Order” page or the courier’s website to check status.
Orders can be changed/canceled within 24 hours of placement. Contact our support team immediately for assistance.
Most modern and vintage styles are dimmable (noted on product pages). You’ll need a dimmable bulb and compatible switch.
Use a soft microfiber cloth to gently wipe crystals. Avoid harsh cleaners—we recommend a 1:1 mix of water and vinegar for tough dust.
Basic assembly (e.g., attaching chains, securing shades) is needed. We include a detailed manual and tutorial videos for guidance.
Yes, we offer price adjustments within 7 days of your purchase if the item’s price drops. Contact support with your order number.
We accept credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay for secure checkout.
